All systems are operational

Past Incidents

29th March 2023

Los Angeles DC-02 Outage - Fiber12 Shared Hosting Server

We are investigating the outage with the Fiber12 shared hosting server. We will update once additional info is available.

UPDATE: We've replaced a faulty network cable and network connectivity to this server is now healthy and restored. Please feel free to open a ticket if you have any questions.

28th March 2023

New Jersey Datacenter OUTAGE - NJ108KVM

We are aware that NJ108KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Miami Datacenter OUTAGE - MIA1000 Shared Hosting Server

We are aware that MIA1000 Shared Hosting Server is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Ashburn Datacenter ASH100KVM - Scheduled Maintenance

ASH100KVM will be going offline for scheduled maintenance shortly. Affected customers hosted on this node were sent an email notification with details earlier.

UPDATE: ASH100KVM services are back online (please allow up to 15 minutes for all VMs to be started again). We are continuing to closely monitor the health and stability of this server.

27th March 2023

Dallas Datacenter OUTAGE - DAL111KVM

We are aware that the node DAL111KVM currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: It's not fully resolved, please standby for further updates.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Ashburn Datacenter OUTAGE - ASH100KVM

We are aware that the node ASH100KVM currently experiencing connectivity issues. We are currently looking into this nodes further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Los Angeles DC-02 OUTAGE - LAXKVM205nerd3DC02

We are aware that LAXKVM205nerd3DC02 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

26th March 2023

Ashburn Datacenter OUTAGE - ASH100KVM

We are aware that ASH100KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Los Angeles DC-03 Partial Outage in Los Angeles DC-03

We are aware that segments of our Los Angeles DC-03 datacenter location is currently experiencing an outage.

Our upstream provider is actively investigating this issue and we will update this status incident with more information once available.

UPDATE: This was a power related event, which was resolved. If you are still experiencing any issues accessing any of your services hosted in this datacenter, please open a support ticket and we would be happy to further troubleshoot and assist.

25th March 2023

San Jose Datacenter OUTAGE - SJ136KVM

We are aware that SJ136KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Dallas Datacenter Outage - DAL107KVM

We are aware that DAL107KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.