All systems are operational

Past Incidents

2nd April 2023

No incidents reported

1st April 2023

Dallas Datacenter OUTAGE - DAL115KVM

We are aware that DAL115KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: We are still looking into this matter as it looks to be a RAID controller related problem, thank you for your patience. We will share additional updates once available.

UPDATE: On-site datacenter engineers are still working on this server. We are closely coordinating with them to ensure a prompt resolution and conclusion of this matter. Thank you again for your continued patience.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Dallas Datacenter OUTAGE - DAL109KVM

We are aware that DAL109KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Dallas Datacenter OUTAGE - DAL115KVM

We are aware that DAL115KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

Update: We are still investigating the issues related to the hardware part; please standby for further updates.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

31st March 2023

Seattle Datacenter Outage- SEA108KVM

We are aware that SEA108KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Seattle Datacenter OUTAGE - SEA111KVM

We are aware that SEA111KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Dallas Datacenter OUTAGE - DAL143KVM

We are aware that DAL143KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Seattle Datacenter OUTAGE - SEA111KVM

We are aware that SEA111KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

30th March 2023

No incidents reported

29th March 2023

Los Angeles DC-02 Outage - Fiber12 Shared Hosting Server

We are investigating the outage with the Fiber12 shared hosting server. We will update once additional info is available.

UPDATE: We've replaced a faulty network cable and network connectivity to this server is now healthy and restored. Please feel free to open a ticket if you have any questions.

28th March 2023

New Jersey Datacenter OUTAGE - NJ108KVM

We are aware that NJ108KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Miami Datacenter OUTAGE - MIA1000 Shared Hosting Server

We are aware that MIA1000 Shared Hosting Server is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.