All systems are operational

Past Incidents

24th June 2023

Atlanta Datacenter OUTAGE - ATLRYZEN100

We are aware that ATLRYZEN100 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: We are actively troubleshooting the continued unexpected issues with this host node. More updates to follow.

UPDATE: This is online for now, we are still closely monitoring/watching this node and attempting to identify a permanent resolution path. Thank you for your patience and understanding in the meantime.

New York Datacenter OUTAGE - NYRN185KVM

We are aware that NYRN185KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

23rd June 2023

Atlanta Datacenter OUTAGE -ATLRYZEN100

We are aware that ATLRYZEN100 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Dallas Datacenter OUTAGE - DAL116KVM & DAL117KVM

We are aware that DAL116KVM & DAL117KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

22nd June 2023

Miami Datacenter OUTAGE - MIA2000 Shared Hosting Server

We are aware that MIA2000 Shared Hosting Server is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

21st June 2023

Atlanta Datacenter OUTAGE - ATL125KVM

We are aware that ATL125KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

20th June 2023

Dallas Datacenter OUTAGE - DAL111KVM

We are aware that DAL111KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

San Jose Datacenter OUTAGE - Three host-nodes at San Jose location - SJ113KVM, SJ112KVM, SJ110KVM.

We are aware that these three host-nodes at San Jose location - SJ113KVM, SJ112KVM, SJ110KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Miami Datacenter OUTAGE - Shared/Reseller Hosting Server - MIA2000

We are aware that Shared/Reseller Hosting Server - MIA2000 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: We have implemented some enhanced firewall and web server level rules to help prevent unwanted traffic and attacks towards this server. This is a temporary measure to ensure this server fully stabilizes. During this time, you may experience false positives in your uptime monitors (if you are using any), though rest assured, your website is actually up and loading fine.

UPDATE: Services continue to be stable and websites are loading without any issues. Firewall sensitivity has been significantly reduced as of now. We will continue to keep a close eye on this server, though at this point we believe it is safe to conclude and consider this incident as resolved.

19th June 2023

Seattle Datacenter Network Connectivity in Seattle Datacenter

We are aware of some network connectivity being impacted within our Seattle datacenter.

We will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved.