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About This Site

To help you better interpret the information presented here, please keep the following in mind:

Defining Hypervisors and Nodes

Interpreting Status Meanings

For VPS Customers

Important Notes

Past Incidents

13th January 2024

San Jose Datacenter Outage - SJ142KVM

We are aware that SJ142KVM is currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

12th January 2024

New York Datacenter OUTAGE - NYRN126KVM

We are aware that NYRN126KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

11th January 2024

New York Datacenter Scheduled Maintenance - 7950XNY203

The following node will be going offline shortly for scheduled maintenance. Affected customers were already sent an email earlier with the maintenance details.

7950XNY203

We will update this status incident once the maintenance window has been completed.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

New York Datacenter Scheduled Maintenance - 7950XNY201

The following node will be going offline shortly for scheduled maintenance. Affected customers were already sent an email earlier with the maintenance details.

7950XNY201

We will update this status incident once the maintenance window has been completed.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

10th January 2024

New York Datacenter Scheduled Maintenance - 7950XNY200

The following node will be going offline shortly for scheduled maintenance. Affected customers were already sent an email earlier with the maintenance details.

7950XNY200

We will update this status incident once the maintenance window has been completed.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Chicago Datacenter outage - CHI117KVM

We are aware that CHI117KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

New York Datacenter Outage - NYRN185KVM

We are aware that NYRN185KVM is currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

9th January 2024

Los Angeles DC-02 RAID Array Rebuild - LAXSSD4000nerd6DC02

A RAID array rebuild is currently ongoing for one of our KVM VPS host nodes in Los Angeles DC-02: LAXSSD4000nerd6DC02

If your VPS is hosted on this node, you may experience intermittent periods of degraded performance during this time. We appreciate your patience and will update this incident once the RAID rebuild has been completed.

New York Datacenter outage - NYRN199KVM

We are aware that NYRN199KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

San Jose Datacenter Outage -SJ131KVM

We are aware that SJ131KVM is currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

8th January 2024

San Jose Datacenter Outage -SJ131KVM

We are aware that SJ131KVM is currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

New York Datacenter OUTAGE - NYRN220KVM

We are aware that NYRN220KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.