All systems are operational

About This Site

To help you better interpret the information presented here, please keep the following in mind:

Defining Hypervisors and Nodes

Interpreting Status Meanings

For VPS Customers

Important Notes

Past Incidents

29th January 2024

Dallas Datacenter Outage - DAL108KVM

We are aware that DAL108KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Miami Datacenter MIA2000 Server - 503 Errors

We are aware that some websites hosted on the MIA2000 server (one of our Shared Hosting servers in Miami) are intermittently reporting a "503 Service Unavailable" error.

We have this resolved for most of the sites already and are still working on it. We'll update this status incident once we have a full resolution on this.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Ashburn Datacenter outage - 7950XASH100

We are aware that 7950XASH100 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

28th January 2024

San Jose Datacenter OUTAGE - SJ178KVM

We are aware that SJ178KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

27th January 2024

No incidents reported

26th January 2024

New York Datacenter OUTAGE - NYRN111KVM

We are aware that NYRN111KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Dallas Datacenter OUTAGE - DAL107KVM

We are aware that DAL107KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

New York Datacenter Outage - NYRN198KVM

We are aware that NYRN198KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This node is still experiencing symptoms which will required extended offline troubleshooting, to help avoid prolonged downtime we are going to perform migrations of virtual machines over to another physical host node at this time (VM's will be migrated to another stable host node, NYRN222KVM). All data will be migrated intact and you will not notice any changes on your end (your VPS IP will also remain the same).

New York Datacenter Outage - NYRN199KVM

We are aware that NYRN199KVM is currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

25th January 2024

Dallas Datacenter Outage - DAL111KVM (One KVM VPS Node in Dallas )

We are aware that DAL111KVM (one KVM VPS node in Dallas ) is experiencing network connectivity issues. We are currently looking into this node further

UPDATE: This is now resolved. It was a network related problem specific to this host node only, all VM's are now responsive again. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Los Angeles DC-02 OUTAGE - LAXSSD4016nerd6DC02

We are aware that LAXSSD4016nerd6DC02 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. It was a network glitch specific to this host node only, all VM's are now responsive again. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Chicago Datacenter OUTAGE - CHIRYZEN102

We are aware that CHIRYZEN102 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

New York Datacenter outage - NYRN168KVM

We are aware that NYRN168KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.