Past Incidents

We are aware that NYRN126KVM is currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

We are investigating packet loss impacting a couple IP ranges in our Los Angeles DC-02 location. We will update once more information is available.

UPDATE: This is now fully resolved. Please feel free to open a support ticket if you are still experiencing any issues and we will be happy to assist.

We are aware that NYRN112KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

We are aware that SJ192KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

We are aware that fiber10 Shared Hosting Server is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

We are aware that "fiber10 Shared Hosting Server" is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

We are aware that CHI122KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

We are aware that CHI116KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

We are currently investigating an issue related to DNS with one of our shared hosting server hostnames.

Our team is actively working on resolving this matter, and we appreciate your understanding and patience as we address and rectify the situation with our domain registrar.

UPDATE: This is now permanently resolved and we’ve since implemented additional redundant measures to prevent this from happening again in the future. All websites on our shared hosting nameservers and main server hostnames should now be loading without any issues.

We are aware that some websites hosted on the MIA2000 server (one of our Shared Hosting servers in Miami) are intermittently reporting a "503 Service Unavailable" error.

We have this resolved for most of the sites already and are still working on it. We'll update this status incident once we have a full resolution on this.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

We are aware that 7950XASH100 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.