All systems are operational

Past Incidents

3rd February 2024

Los Angeles DC-02 Ouatge - fiber5 shared hosting server

We are aware that fiber5 - shared hosting server - is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

2nd February 2024

New York Datacenter Outage - NYRN101KVM

We are aware that NYRN101KVM is currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

New York Datacenter Outage - NYRN126KVM

We are aware that NYRN126KVM is currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

1st February 2024

Chicago Datacenter Outage - CHI115KVM

We are aware that CHI115KVM is currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Los Angeles DC-02 Packet Loss Impacting Some Ranges in Los Angeles DC-02

We are investigating packet loss impacting a couple IP ranges in our Los Angeles DC-02 location. We will update once more information is available.

UPDATE: This is now fully resolved. Please feel free to open a support ticket if you are still experiencing any issues and we will be happy to assist.

New York Datacenter OUTAGE - NYRN112KVM

We are aware that NYRN112KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

San Jose Datacenter OUTAGE - SJ192KVM

We are aware that SJ192KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

31st January 2024

Ashburn Datacenter outage -7950XASH100

We are aware that 7950XASH100 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Los Angeles DC-02 Outage - fiber10 Shared Hosting Server

We are aware that fiber10 Shared Hosting Server is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Los Angeles DC-02 OUTAGE - fiber10 Shared Hosting Server

We are aware that "fiber10 Shared Hosting Server" is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

30th January 2024

New York Datacenter Outage - NYRN111KVM

We are aware that NYRN111KVM is currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Chicago Datacenter Outage - CHI122KVM

We are aware that CHI122KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Chicago Datacenter Outage - CHI116KVM

We are aware that CHI116KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

DNS Issue with one of our Shared Hosting Server Hostnames

We are currently investigating an issue related to DNS with one of our shared hosting server hostnames.

Our team is actively working on resolving this matter, and we appreciate your understanding and patience as we address and rectify the situation with our domain registrar.

UPDATE: This is now permanently resolved and we’ve since implemented additional redundant measures to prevent this from happening again in the future. All websites on our shared hosting nameservers and main server hostnames should now be loading without any issues.