All systems are operational

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To help you better interpret the information presented here, please keep the following in mind:

Defining Hypervisors and Nodes

Interpreting Status Meanings

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Important Notes

Past Incidents

25th April 2024

San Jose Datacenter Outage -7950XSJ300

We are aware that 7950XSJ300 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

24th April 2024

San Jose Datacenter Outage - SJ178KVM

We are aware that SJ178KVM is currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

23rd April 2024

New York Datacenter Outage - NYRN189KVM

We are aware that NYRN189KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

New York Datacenter Outage- NYRN125KVM

We are aware that NYRN125KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

New Jersey Datacenter OUTAGE - NJ108KVM

We are aware that NJ108KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

22nd April 2024

San Jose Datacenter Outage - SJ123KVM

We are aware that SJ123KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Los Angeles DC-02 Outage - LAXSSD4038nerd6DC02

We are aware that LAXSSD4038nerd6DC02 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Dallas Datacenter OUTAGE - DAL111KVM

We are aware that DAL111KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

San Jose Datacenter OUTAGE - SJ126KVM

We are aware that SJ126KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Seattle Datacenter OUTAGE - SEA104KVM

We are aware that SEA104KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

21st April 2024

Chicago Datacenter Outage - CHI112KVM

We are aware that CHI112KVM is currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Los Angeles DC-02 OUTAGE - LAXSSD5006nerd3DC02

We are aware that LAXSSD5006nerd3DC02 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: A RAID array rebuild is currently in progress for this host node. This may take a while before it is back to normal operation. We will update this incident once this is fully resolved. Thank you for your patience.

UPDATE: As of now, 3:45 PM PDT, the RAID rebuild is currently at 70%. This should be completed and back to normal here soon.

UPDATE: This is now completed, and VM's hosted on this node are now back online. Please open a support ticket if you are still experiencing any issues with your VM hosted on this node.