Some systems are experiencing issues

Past Incidents

6th May 2024

Dallas Datacenter Outage - DAL108KVM

We are aware that DAL108KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

San Jose Datacenter OUTAGE - SJ126KVM

We are aware that SJ126KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

5th May 2024

Seattle Datacenter Outage - SEA119KVM (One KVM VPS Node in Seattle )

We are aware that SEA119KVM (one KVM VPS node in Seattle ) is experiencing network connectivity issues. We are currently looking into this node further.

UPDATE: This is now resolved. It was a network glitch problem specific to this host node only, all VM's are now responsive again. If you are still experiencing any issues please open a support ticket and we'd be happy to assist

New York Datacenter Outage - 7950XNY300

We are aware that 7950XNY300 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Miami Datacenter OUTAGE - MIA1000 Shared Hosting Server

We are aware that "MIA1000 Shared Hosting Server " is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Los Angeles DC-02 Outage - LAXSSD7001nerd2DC02

We are aware that LAXSSD7001nerd2DC02 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Chicago Datacenter OUTAGE - CHI159KVM

We are aware that CHI159KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

4th May 2024

Los Angeles DC-02 OUTAGE - LAX014nerd4dc02WIN

We are aware that LAX014nerd4dc02WIN is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Miami Datacenter Outage - MIA1000 Shared Hosting Server

We are aware that MIA1000 Shared Hosting Server is currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

3rd May 2024

New York Datacenter OUTAGE - NYRYZEN101

We are aware that NYRYZEN101 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

New York Datacenter OUTAGE - NYRYZEN101

We are aware that NYRYZEN101 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

2nd May 2024

Los Angeles DC-02 Los Angeles DC-02 -- IPv6 Connectivity Issues

We are aware that IPv6 connectivity is currently experiencing issues in our Los Angeles DC-02 location. Our upstream provider is actively investigating this and will work to restore IPV6 connectivity back to normal operations ASAP.

In the meantime, connectivity via IPv4 remains fully available. However, if your OS is configured to ping out using IPv6 by default, you may experience outbound connectivity issues for the meantime.

We will have this resolved shortly and will share additional updates on this status incident once resolved.

UPDATE: Some IPv6 ranges are restored back to normal operation, there are still a portion that are being worked on. We will update once this is fully resolved.

UPDATE: Our upstream provider is performing an emergency reboot to the core routers in order to apply a permanent fix, services may be inaccessible for up to 15-30 minutes. We appreciate your patience as we work to restore full network stability.

UPDATE: The issue is now resolved with the exception of one of our IPv6 ranges (which appears to be an unrelated issue). That range is being looked into and should also be coming back online soon.

UPDATE: This is fully resolved. Please open a support ticket if you are still experiencing any issues after this point.

1st May 2024

No incidents reported