Some systems are experiencing issues

Past Incidents

1st July 2024

New York Datacenter OUTAGE - NYRN114KVM

We are aware that NYRN114KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Dallas Datacenter OUTAGE - DAL116KVM

We are aware that DAL116KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

New York Datacenter OUTAGE - NYRN101KVM

We are aware that NYRN101KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

30th June 2024

San Jose Datacenter OUTAGE - SJ171KVM

We are aware that SJ171KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

New York Datacenter OUTAGE - NYRYZEN105

We are aware that NYRYZEN105 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

29th June 2024

Los Angeles DC-02 OUTAGE - fiber9

We are aware that fiber9 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: The server itself appears to be powered on and online, but there appears to be some network routing issues with the IP range allocated to this server, which is causing some incoming/inbound connections to the server to fail. We are currently investigating this further with our upstream provider.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Ashburn Datacenter Network Connectivity Issues -- Ashburn Datacenter

We are aware of a partial network outage impacting our Ashburn datacenter location.

Our upstream provider is currently investigating this further and we will have additional information shortly.

UPDATE: The issue has been addressed, and things are back up and stable in Ashburn at this time. We will be closing this incident out as resolved. Please reach out if you are still experiencing any issues or if you have any questions.

New York Datacenter OUTAGE - NYRN113KVM

We are aware that NYRN113KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

28th June 2024

Atlanta Datacenter OUTAGE- ATL105KVM

We are aware that ATL105KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: We are investigating a potential hardware issue with this node. We appreciate your patience as we continue to work with our datacenter remote hands team on this issue.

UPDATE: This is still being worked on and we will share an additional update shortly.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Atlanta Datacenter OUTAGE - ATL105KVM

We are aware that ATL105KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

27th June 2024

Los Angeles DC-02 OUTAGE - LAXSSD7001nerd2DC02

We are aware that LAXSSD7001nerd2DC02 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

26th June 2024

No incidents reported