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About This Site

To help you better interpret the information presented here, please keep the following in mind:

Defining Hypervisors and Nodes

Interpreting Status Meanings

For VPS Customers

Important Notes

Past Incidents

9th September 2024

Los Angeles DC-02 OUTAGE - LAXSSD2006nerd5DC02

We are aware that LAXSSD2006nerd5DC02 is currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Los Angeles DC-02 OUTAGE - fiber2 Shared Hosting Server

We are aware that f fiber2 Shared Hosting Server is currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

San Jose Datacenter OUTAGE - SJ126KVM

We are aware that SJ126KVM is currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

8th September 2024

Dallas Datacenter Outage - DALRYZEN100

We are aware that DALRYZEN100 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

7th September 2024

Los Angeles DC-02 OUTAGE - LAXSSD7001nerd2DC02

We are aware that LAXSSD7001nerd2DC02 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Chicago Datacenter OUTAGE - CHI111KVM

We are aware that CHI111KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Chicago Datacenter OUTAGE - 7950XCHI302

We are aware that 7950XCHI302 is currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Chicago Datacenter OUTAGE - CHI111KVM

We are aware that CHI111KVM is currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

San Jose Datacenter Outage - SJ123KVM

We are aware that SJ123KVM is currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

6th September 2024

Los Angeles DC-02 OUTAGE - fiber12 Shared Hosting Server

We are aware that f fiber12 Shared Hosting Server is currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

5th September 2024

New York Datacenter Outage - NYRN106KVM

We are aware that one of our KVM VPS host nodes in New York, NYRN106KVM, is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: We are still troubleshooting this, it appears to be related to an underlying hardware problem. While we are actively working on this, this may take some time to properly troubleshoot before any progress is made here. Rest assured, we'll share additional updates within this status incident once available. We sincerely appreciate your patience.

UPDATE: A resolution plan is currently in progress and is being actively executed by our technicians. We will provide another update on here once a full conclusion has been reached.

UPDATE: We have identified and initiated a resolution strategy (affected clients have been notified via email with details). We are now closing this status incident, but our support team is available 24/7 for any further assistance. Please don't hesitate to contact us via support ticket if you have any questions.

Strasbourg Datacenter Strasbourg, France — IP Routing Issues

We are investigating a partial network routing issue impacting ranges in our Strasbourg, France location (specifically the IPs beginning with 92.119.x.x and 88.218.x.x).

We will update once we have more information available.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Miami Datacenter Outage - MIA2000 Shared Hosting Server

We are aware that MIA2000 Shared Hosting Server is currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

4th September 2024

Ashburn Datacenter OUTAGE - ASH108KVM

We are aware that ASH108KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.