All systems are operational

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To help you better interpret the information presented here, please keep the following in mind:

Defining Hypervisors and Nodes

Interpreting Status Meanings

For VPS Customers

Important Notes

Past Incidents

19th September 2024

San Jose Datacenter SJRYZEN100

We are aware that SJRYZEN100 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Ashburn Datacenter OUTAGE - ASH108KVM

We are aware that ASH108KVM is currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

New York Datacenter OUTAGE - NYRN117KVM

We are aware that NYRN117KVM is currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Atlanta Datacenter OUTAGE - ATL123KVM

We are aware that ATL123KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

18th September 2024

New York Datacenter OUTAGE - NYRYZEN102

We are aware that NYRYZEN102 is currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Atlanta Datacenter Outage - ATL100KVM

We are aware that ATL100KVM is currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

San Jose Datacenter Outage - SJ101KVM,SJ105KVM,SJ119KVM,SJ221KVM

We are aware that SJ101KVM, SJ105KVM, SJ119KVM, and SJ221KVM are currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

17th September 2024

Miami Datacenter Miami - Network Connectivity Issues

We are aware that our Miami datacenter is experiencing packet loss on certain routes, it appears to be a routing issue. Our upstream providers are actively looking into this further and we expect to have a full resolution on this matter soon.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Los Angeles DC-02 Outage - fiber2 Shared Hosting Server

We are aware that fiber2 Shared Hosting Server is currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Miami Datacenter Outage - MIA1000 Shared Hosting Server

We are aware that MIA1000 Shared Hosting Server is currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

16th September 2024

Chicago Datacenter OUTAGE - CHI149KVM

We are aware that CHI149KVM is currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

15th September 2024

Los Angeles DC-02 Outage - LAXSSD2010nerd5DC02, LAXSSD2016nerd5DC02, LAXSSD2019nerd5DC02 ,LAXSSD2011nerd5DC02, LAXSSD2021nerd5DC02, LAXSSD2024nerd5DC02, LAXSSD2015nerd5DC02, LAXSSD2018nerd5DC02, LAXSSD2009nerd5DC02, LAXSSD2017nerd5DC02 andLAXSSD2022nerd5DC02

We are aware that LAXSSD2010nerd5DC02, LAXSSD2016nerd5DC02, LAXSSD2019nerd5DC02 ,LAXSSD2011nerd5DC02, LAXSSD2021nerd5DC02, LAXSSD2024nerd5DC02, LAXSSD2015nerd5DC02, LAXSSD2018nerd5DC02, LAXSSD2009nerd5DC02, LAXSSD2017nerd5DC02 andLAXSSD2022nerd5DC02 are currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This appears to be a PDU related issue. We are working to replace the PDU within the rack. Once resolved, the nodes should come back online promptly.

UPDATE: The issue has been resolved with the exception of 6 nodes which are still offline:LAXSSD2010nerd5DC02, LAXSSD2016nerd5DC02, LAXSSD2015nerd5DC02, LAXSSD2018nerd5DC02, LAXSSD2009nerd5DC02, LAXSSD2017nerd5DC02

UPDATE: This is now fully resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

14th September 2024

Atlanta Datacenter OUTAGE - ATL133KVM

We are aware that ATL133KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Atlanta Datacenter OUTAGE - ATL124KVM

We are aware that ATL124KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.