Past Incidents

One of our shared hosting servers in Singapore (SG1000) is currently experiencing a sophisticated DDoS attack. Our engineers are actively working to mitigate the impact of this and we are working on this issue with the highest priority.

Please note that if you have any websites hosted on the SG1000 server, you may experience temporary intermittent connectivity during this time. We sincerely appreciate your patience.

We are aware that NYRN269KVM is currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

We are aware that NYRN252KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

We are aware that SEA105KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

We are aware that 7950XNY301 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

We are aware that CHI158KVM is currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

UPDATE: We are seeing a recurrence of the previous issues with CHI158KVM. Our team is investigating this further.

UPDATE: This is now resolved again. We are keeping a close eye on this. If you experience any issues, please open a support ticket and we'll assist immediately.

A scheduled maintenance window event is currently ongoing in our "Dallas" datacenter, impacting physical host nodes: DAL185KVM DALRYZEN103 DAL135KVM DAL107KVM DAL102KVM. Affected clients were sent an e-mail notification regarding this scheduled maintenance event earlier along with full details.

This maintenance is now in progress, and being actively worked on. We will update this status incident once fully resolved.

UPDATE ; This is now completed for the following host-nodes "DAL185KVM DALRYZEN103 DAL135KVM DAL107KVM"

UPDATE: This is now completed for DAL102KVM as well . If you are still experiencing any issues please open a support ticket and we'd be happy to assist.