Some systems are experiencing issues

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Important Notes

Past Incidents

18th July 2025

No incidents reported

17th July 2025

New York Datacenter Outage - NYRN212KVM

We are aware that NYRN212KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Dallas Datacenter OUTAGE- DAL182KVM, DAL184KVM

We are aware that DAL182KVM, DAL184KVM is currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

UPDATE: We are seeing a recurrence of the previous issues with DAL182KVM, DAL184KVM. Our team is investigating this further.

UPDATE: This is now resolved again. We are keeping a close eye on this. If you experience any issues, please open a support ticket and we'll assist immediately.

Atlanta Datacenter OUTAGE - ATL108KVM

We are aware that ATL108KVM is currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: We are still troubleshooting this device with the remote hands team in Atlanta, as it requires physical intervention to resolve.

UPDATE: Our team is continuing to work with remote hands in Atlanta to bring ATL108KVM back online. At this time, we want to set proper expectations -- it will likely take a bit longer before we see a full resolution. We're currently aiming to have this resolved by sometime tomorrow.

From what we can tell so far, this appears to be a hardware-related issue unrelated to storage. The storage devices are intact, and your data is safe, this is strictly a matter of coordinating the necessary physical repairs and component replacements.

We truly appreciate your patience and will continue to keep you updated as we make further progress.

Ashburn Datacenter OUTAGE - ASH128KVM

We are aware that ASH128KVM is currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

16th July 2025

Seattle Datacenter OUTAGE - SEA152KVM

We are aware that SEA152KVM is currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Miami Datacenter OUTAGE - MIA1000 Shared Hosting Server

We are aware that MIA1000 Shared Hosting Server is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

15th July 2025

New York Datacenter OUTAGE - NYRN103KVM

We are aware that NYRN103KVM is currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

San Jose Datacenter OUTAGE - SJ182KVM

We are aware that SJ182KVM is currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

14th July 2025

Los Angeles DC-03 Outage - DC03LA115KVM, DC03LA116KVM, DC03LA117KVM,DC03LA118KVM , DC03LA119KVM

We are aware that DC03LA115KVM, DC03LA116KVM, DC03LA117KVM,DC03LA118KVM , DC03LA119KVM are currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

UPDATE: We are seeing a recurrence of the previous issues with DC03LA115KVM, DC03LA116KVM, DC03LA117KVM,DC03LA118KVM , DC03LA119KVM. Our team is investigating this further.

UPDATE: This is now resolved again. We are keeping a close eye on this. If you experience any issues, please open a support ticket and we'll assist immediately.

UPDATE: It appears that DC03LA115KVM, DC03LA116KVM, DC03LA117KVM,DC03LA118KVM , DC03LA119KVM is experiencing intermittent issues again. Our engineers are performing additional diagnostic tests to identify the root cause and to get to the bottom of this. We sincerely apologize for the continued issues with this, and we will work to implement a permanent resolution ASAP. Thank you for your extended patience while we work on this.

UPDATE: This is resolved at this time, and we are optimistically monitoring the server to ensure of its stability going forward. We sincerely appreciate your patience and understanding as we worked to resolve this issue. If you still encounter any issues as of now, please open a support ticket and we'd be happy to assist.

Seattle Datacenter OUTAGE - SEA103KVM

We are aware that SEA103KVM is currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Miami Datacenter OUTAGE - MIA1000 Shared Hosting Server

We are aware that MIA1000 Shared Hosting Server is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.