All systems are operational

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To help you better interpret the information presented here, please keep the following in mind:

Defining Hypervisors and Nodes

Interpreting Status Meanings

For VPS Customers

Important Notes

Past Incidents

8th July 2024

Chicago Datacenter OUTAGE - CHI111KVM

We are aware that CHI111KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Los Angeles DC-02 OUTAGE - Fiber7 Shared Hosting Server

We are aware that Fiber7 Shared Hosting Server is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

San Jose Datacenter OUTAGE-SJ129KVM

We are aware that SJ129KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

7th July 2024

Chicago Datacenter OUTAGE-CHI159KVM

We are aware that CHI159KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Frankfurt Datacenter OUTAGE - DE2000 Shared Hosting Server

We are aware that DE2000 Shared Hosting Server is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

6th July 2024

New York Datacenter OUTAGE- NYRN197KVM

We are aware that NYRN197KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Los Angeles DC-02 OUTAGE - LAXSSD105nerd1DC02

We are aware that LAXSSD105nerd1DC02 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

5th July 2024

Los Angeles DC-02 OUTAGE - FIBER (Shared/Reseller Hosting Server in Los Angeles DC-02 )

We are aware that FIBER (Shared/Reseller Hosting Server in Los Angeles DC-02 ) is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

4th July 2024

San Jose Datacenter OUTAGE-SJ220KVM, SJ168KVM, SJ171KVM, SJ109KVM, SJ107KVM and SJ112KVM

We are aware that SJ220KVM, SJ168KVM, SJ171KVM, SJ109KVM, SJ107KVM and SJ112KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: The PDU that these devices are connected to has failed. We are currently awaiting a response from our remote hands team in San Jose to replace the PDU in this rack. We will update once additional information is available.

UPDATE: The following host nodes are back online: SJ220KVM, SJ168KVM, SJ171KVM, and SJ112KVM. Please standby to get updates on the rest of the host nodes (SJ107KVM and SJ109KVM).

UPDATE: This is now resolved (SJ107KVM and SJ109KVM). If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Los Angeles DC-02 OUTAGE-fiber6 Shared Hosting Server

We are aware that fiber6 Shared Hosting Server is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

New York Datacenter OUTAGE - NYRN230KVM

We are aware that NYRN230KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

3rd July 2024

No incidents reported