All systems are operational

About This Site

To help you better interpret the information presented here, please keep the following in mind:

Defining Hypervisors and Nodes

Interpreting Status Meanings

For VPS Customers

Important Notes

Past Incidents

2nd June 2025

Los Angeles DC-02 OUTAGE - LAXSSD2007nerd5DC02

We are aware that LAXSSD2007nerd5DC02 is currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Dallas Datacenter OUTAGE - DAL163KVM

We are aware that DAL163KVM is currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Chicago Datacenter OUTAGE - CHIRYZEN102

We are aware that CHIRYZEN102 is currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

1st June 2025

No incidents reported

31st May 2025

Seattle Datacenter OUTAGE - SEA103KVM

We are aware that SEA103KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Dublin Datacenter OUTAGE - DUB107KVM

We are aware that the DUB107KVM is currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Miami Datacenter OUTAGE - MIA1000 Shared Hosting Server

We are aware that the MIA1000 Shared Hosting Server is currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

30th May 2025

Singapore Datacenter Network Outage - Singapore

We are investigating a partial network outage impacting some of our infrastructure hosted in Singapore. The issue appears to be related to a routing problem. If you have websites hosted in our SG location and you’re finding it to be inaccessible, this is likely the reason why.

We are currently working with our upstream provider to resolve the issue and apologize for any inconvenience.

We will provide additional information once available. Thank you for your understanding and patience during this time.

UPDATE: Our upstream is aware of the issue, and are working towards implementing a fix.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

29th May 2025

Chicago Datacenter Outage - CHI114KVM

We are aware that CHI114KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Los Angeles DC-02 OUTAGE - fiber8 Shared Hosting Server

We are aware that the fiber8 Shared Hosting Server is currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist

28th May 2025

Los Angeles DC-03 Partial Outage in Los Angeles DC-03

We are investigating an outage affecting one physical rack located in our Los Angeles DC-03 facility. The issue appears to be confined only to devices located in rack C240.01.C.07. Specifically, this impacts the following VPS nodes:

DC03LA108KVM, DC03LA102KVM, DC03LA104KVM, DC03LA105KVM, DC03LA106KVM, DC03LA107KVM, DC03LA109KVM, DC03LA110KVM, DC03LA111KVM, DC03LA112KVM, DC03LA113KVM, DC03LA103KVM

We have created a request for the on-site datacenter team to investigate this rack further. From what we are able to see so far, this appears to be some sort of power delivery or PDU issue, as the entire rack has seemed to lost power. We anticipate this being resolved soon.

Thank you for your patience, and we are working on this issue with the highest priority.

UPDATE: There appears to be a power delivery issue within rack C240.01.C.07 that is preventing the switch equipment in this rack from receiving power, resulting in the devices residing within the rack to be inaccessible. Our on-site datacenter technicians are aware, and are working with electricians to address the issue. We will provide further updates as soon as more information becomes available or once service is restored.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist